For Parts only click,or call 1-888-464-2853
Warning! If you smell gas coming from your unit, you may be in danger! You may, of course, get a brief whiff of gas as you light a surface burner, but if you smell gas at any other time, turn off the gas to the appliance immediately. Then call your local gas company and ask them to pinpoint the source of the gas. If the problem is with the unit, have a qualified appliance technician diagnose it.
If neither the bake nor the broiler heating elements heat, but the range burners still work, the clock may be set for a timed or self-cleaning cycle. Check to be sure the clock buttons and knobs are set properly. If your clock has a knob that says push for manual push the knob in and try the baking and broiling elements again. If it still does not operate properly, you probably have a defect in the thermostat, selector switch, or common wiring.
If the unit does not have a separate bake/broil/etc. selector switch, the problem may be with the thermostat. But it's not easy to check the selector switch or thermostat for proper operation. If you suspect a problem in this area, call a qualified appliance technician.
If the hinges have become worn, damaged, or bent, you probably need to replace them. We recommend replacing both hinges at the same time, to prevent uneven wear of the undamaged hinge.
A gas unit will need the pilot light adjusted or relit from time to time, but most problems with this type of range should be left to a appliance technician. You can, however, clean the burner ports with a paper clip when your burner flames are uneven. Check your surface burners to see if they have removable caps and wash them in a mixture of ammonia with hot water. When your burner flames are too high, noisy, or the flame is yellow, have the gas company adjust the air gas mixture. When your pilot light is lit and properly adjusted but a burner will not light, it is often because the burner or pilot ports are clogged. To clean them you will need to lift the top of your unit and lift out the burner assembly. Use a straightened paper clip to unclog the burner and pilot pots and then wash the burner head in ammonia mixed with hot water. Thoroughly dry the burner head before you replace it to insure that moisture will not interfere with it lighting.
Make sure they are sitting straight in their proper positions. Check to see if power is getting to the unit. Does anything turn on--even a light? If not, check for a blown fuse or tripped circuit breaker. Often the main wiring connection from the house, at the stove, gets burned and so breaks the connection. Then you may have to replace the power cord to the stove, and the terminal block that the wire is attached to. There may be a broken or burned wire at the back of the stove. If you repair any of the wires, use only proper appliance-grade wire and wire connectors.Heating elements eventually burn out. Sometimes, when an element burns out, you can see that the coil burns in two, or blisters and bubbles. When your stove heating element burns out, you have to replace it because they are not repairable. If, when the heating element burns out, the infinite switch that controls can also fail, you have to replace it too.
Monday - Friday8:00am - 5:00pmSaturday and SundayClosed
Located at: 4193 Highway 96 Burns, TN 37029 © 2010 All Better Appliance, LLC
Middle TN's #1 family owned appliance repair business with over 20 years of experience.